FAQ
Default solution folder, feel free to edit or delete it.
Making an appointment with Information Technology for the following purposes:
- IT Service Center for assistance with St. John's Accounts or S...
Thu, Mar 7, 2024 11:02 AM
This article provides instructions on how to do a password recovery.
If you have forgotten your password, please visit signon.stjohns.edu and...
Thu, Jan 19, 2023 5:35 PM
I Received my YubiKey in the Mail - What do I do next?
Unbox your YubiKey from the packaging and save the packaging.
Call the Service Desk at 718-...
Thu, Mar 25, 2021 8:36 PM
These instructions are for the following concerns: Those that are currently able to log in to https://signon.stjohns.edu, but wish to: * Change the...
Thu, Dec 12, 2024 10:02 AM
Below are instructions on how to install Microsoft Teams on your computer.
1. Please visit Microsoft's website to download the installation...
Wed, Jan 20, 2021 6:48 PM
Logging in to the Online Library or Library Databases
Please visit: www.stjohns.edu/libraries
Once you select the Library Resource that you are wish...
Wed, Sep 29, 2021 10:53 AM
There are several ways that you can request assistance from I.T. First, sign in to our Support Portal. Go to our main page: https://IThelp.stjohns.edu
...
Mon, Aug 29, 2022 11:24 PM
Once you sign in to https://signon.stjohns.edu, you should see an app called Medicat.
If you have not logged into the Sign-On Portal yet, please fol...
Thu, May 27, 2021 11:53 AM
If you have entered your password incorrectly too many times, and have received an error message that your account is locked out, you can unlock your accoun...
Wed, Apr 27, 2022 6:05 PM
If you are trying to log in to the Sign-On Portal on https://signon.stjohns.edu, and need some additional assistance, below are t...
Tue, Jan 14, 2025 11:45 AM