FAQ

Default solution folder, feel free to edit or delete it.

How to Clear the Cache and Cookies in Your Web Browser
Why Clear Cache and Cookies? Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet brow...
Thu, May 30, 2024 10:46 AM
How do I place an order for SJU Business Cards?
St. Johns University Print & Distribution – Business Card ordering site has been updated as of 4/24/2023. Web address Login Instructions for...
Mon, Apr 24, 2023 1:34 PM
How do I use the Parchment Electronic Transcript Website?
Electronic Transcripts (PDF) are now available. (For current students that wish to get transcript copies, please see: CURRENT Student Tra...
Mon, Nov 18, 2024 7:28 PM
Protect yourself from Phishing
Phishing (pronounced: fishing) : an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such a...
Fri, Nov 17, 2023 10:09 AM
Sign-On Portal New Login Experience - Okta Multi-Factor Authentication Upgrade 7/10/2024
As of July 10, 2024 at 10pm, we are performing an upgrade to the Sign-On Portal, which utilizes the Okta authentication system, to enhance security and im...
Wed, Jul 10, 2024 9:40 PM
How do I view my email on a web browser?
Log in to the Sign-On Portal, https://signon.stjohns.edu. If you need help logging in, please see: Sign-On Portal Guide Click on the tile na...
Tue, Aug 6, 2024 10:07 AM
How do I obtain an Enrollment Verification letter?
Log in to Connect. This may be done by visiting connect.stjohns.edu, or using the St. John’s University Connect App on your mobile device. Choos...
Fri, Aug 30, 2024 3:17 PM
How do I sign out / Log off of Windows 11 in a classroom podium or computer lab?
METHOD 1 Click on the Windows Icon, located in the center of the Task Bar. The Start Menu will pop up, locate your name and prof...
Tue, Sep 3, 2024 4:40 PM
SANS CyberSecurity Training Support
CyberSecurity Training can be accessed from the Sign-On Portal. . Please log in to: https://signon.stjohns.edu *If you have not signed in to ...
Fri, Dec 6, 2024 11:34 AM
Print Project Form - Support Portal
Office of Marketing and Communications Print Project Form Please visit the University Support Portal: https://ithelp.stjohns.edu/ . C...
Wed, Dec 4, 2024 1:56 AM