FAQ

Default solution folder, feel free to edit or delete it.

How do I use the Parchment Electronic Transcript Website?
. Electronic Transcripts (PDF) are now available. Delivery is within hours of the request being processed. PDF transcripts are not available for students ...
Wed, Jan 15, 2025 1:10 AM
Protect yourself from Phishing
Phishing (pronounced: fishing) : an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such a...
Fri, Nov 17, 2023 10:09 AM
Sign-On Portal New Login Experience - Okta Multi-Factor Authentication Upgrade 7/10/2024
As of July 10, 2024 at 10pm, we are performing an upgrade to the Sign-On Portal, which utilizes the Okta authentication system, to enhance security and im...
Wed, Jul 10, 2024 9:40 PM
How do I view my email on a web browser?
Log in to the Sign-On Portal, https://signon.stjohns.edu. If you need help logging in, please see: Sign-On Portal Guide Click on the tile na...
Tue, Aug 6, 2024 10:07 AM
How do I obtain an Enrollment Verification letter?
Log in to Connect. This may be done by visiting connect.stjohns.edu, or using the St. John’s University Connect App on your mobile device. Choos...
Fri, Aug 30, 2024 3:17 PM
How do I sign out / Log off of Windows 11 in a classroom podium or computer lab?
METHOD 1 Click on the Windows Icon, located in the center of the Task Bar. The Start Menu will pop up, locate your name and prof...
Tue, Sep 3, 2024 4:40 PM
SANS CyberSecurity Training Support
CyberSecurity Training can be accessed from the Sign-On Portal. . Please log in to: https://signon.stjohns.edu *If you have not signed in to ...
Fri, Dec 6, 2024 11:34 AM
Print Project Form - Support Portal
Office of Marketing and Communications Print Project Form Please visit the University Support Portal: https://ithelp.stjohns.edu/ . C...
Wed, Dec 4, 2024 1:56 AM
How Do I Use Wireless Printing with WEPA?
WEPA print kiosks are available at many locations on Queens and Manhattan campuses. The printing can be charged against your Flex dollars o...
Mon, Dec 2, 2024 9:44 AM
Sign-On Portal Guide, Frequently Asked Questions Help
If you are trying to log in to the Sign-On Portal on https://signon.stjohns.edu, and need some additional assistance, below a...
Tue, Dec 17, 2024 3:11 PM