FAQ

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Employee Laptop Related Q&A
IT Service Center Questions: I am an Administrator/ Staff member, where can I request hardware? I am a faculty member, where can I request a laptop?...
Thu, Dec 12, 2024 3:33 PM
How do I access my Shared Network Folder Drives?
This article will guide you on how to set up your access to a Shared Network Drive Folder. ** If you need to know how to remove an older network...
Fri, Oct 20, 2023 1:47 PM
Satisfactory Academic Progress Appeal Form
Article # 1997176837 This is a Blank Federal SAP appeal form to download at any given time. Click here to download form BLANK FEDERAL SAP APPEA… ...
Mon, Jan 9, 2023 2:23 PM
How do I complete a P & D Online and External Mail Service Request Form
Article # 2019491948 Summary Please refer to the instructions below to complete the Printing and Distribution Online and External Mail Service Request f...
Wed, Aug 3, 2022 12:11 PM
LiveSafe Mobile App
Article # 2037972993 Get LiveSafe Request Help Communicate with local emergency services and your school’s safety officia...
Mon, Jan 9, 2023 2:17 PM
How to enable and Use Remote Desktop for Windows 10/11
How to enable Remote Desktop (RDP) on Windows 10/11 How to initiate an RDP session to remotely connect to a computer How to end a Remote De...
Fri, Aug 19, 2022 2:24 AM
SJU Employee / Faculty Laptop Setup - Frequently Asked Questions (FAQs)
Whether you are a new employee or faculty to the University, or you have received a replacement or upgraded laptop, or if you have had your laptop servic...
Wed, Sep 21, 2022 2:05 PM
IT Webstores for Personal Laptop Purchases
Discounted Purchases from Lenovo and Apple St. John's University has teamed up with our Lenovo and Apple partners to offer all of the SJU c...
Tue, Mar 19, 2024 10:00 AM
How to Clear the Cache and Cookies in Your Web Browser
Why Clear Cache and Cookies? Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet brow...
Thu, May 30, 2024 10:46 AM
How do I place an order for SJU Business Cards?
St. Johns University Print & Distribution – Business Card ordering site has been updated as of 4/24/2023. Web address Login Instructions for...
Mon, Apr 24, 2023 1:34 PM