Updated June 18, 2025
Already have a Packback community created?
If you’ve already created a Packback community and are just looking to connect your Canvas course to it, you’ll first need to click on the Packback link that was added to your Canvas course (see our IT Help article “Packback 1.3 LTI Support” for assistance).
From there, you’ll be shown a list of Packback communities associated with your account. Click Connect next to the one you’d like to connect your Learning Management System course to. To complete the Learning Management System setup process, simply verify that the connection information is correct and Confirm Connection.
Still need to create a Packback community to connect to?
If you haven’t created a Packback community quite yet, you’re able to do so right from Canvas. First, click on the Packback link that was added to your Canvas course (see our IT Help article “Packback 1.3 LTI Support” for assistance). This will initiate the Learning Management System Setup Wizard. On this page, click Create a New Community and fill out the community details. Make sure to double-check the information and finally select Save and Continue at the bottom of the page.
Congratulations, you’ve successfully created a new community and connected it to your Learning Management System!
Already created a Packback community but don’t see it?
If you’ve already created a Packback community but don’t see it when you click the Packback link in your Canvas course, it’s possible you created the community under a different email address than is logged into Canvas.
In this case, please reach out to Packback’s Support team for assistance. You can contact them via email at [email protected].