Employees are asked to use secure print mode when printing documents with confidential information. Secure print sends the print job to the printer but does not immediately print it.

If a print job is sent as a secure print, you will need to go to the printer to release the job.



Setting up Secure Print for HP Printer

  1. While printing form the file select the printer you are looking to print to.

  2. Select Printer Properties

  1. Navigate to “Job Storage”

  1. Select “Personal Job”

  1. Select “ Pin to print”, and enter 4 digit pin.

  1. Select “OK”

You are now setup to secure print. When printing all documents to the selected printer, you will need to enter your pin at the printer.

If you need assistance contact the IT Service Desk 718-990-5000 or ithelp.stjohns.edu



Print by Secure Print mode on HP Printer

  1. Once a file has been sent to a printer using secure print mode, head to that printer. From the printer’s menu, select “Print for Job Storage”

  1. Select your name

  1. Select “Unlock private Jobs”

  1. Enter the Pin you created.

  1. Select “OK”

  1. Select the file you would like to print.

  1. Click Print.

If you need assistance contact the IT Service Desk 718-990-5000 or ithelp.stjohns.edu


Setting up Secure Print for Xerox Printer

  1. While printing form the file select the printer you are looking to print to.

  2. Select Printer Properties

  3. For Job Type Select: Secure Print

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  4. You will see a pop up that will require you to enter in a passcode. This will be the coded needed to release the file at the printer.

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  5. Select OK once you enter in the passcode.

  6. Print as normal

You are now setup to secure print. When printing all documents to the selected printer, you will need to enter your pin at the printer.

If you need assistance contact the IT Service Desk 718-990-5000 or ithelp.stjohns.edu


Printing by Secure Print mode on Xerox Printer

  1. Once a file has been sent to a printer using secure print mode, head to that printer. From the printer’s menu, select “ Jobs”

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  2. Select Secure Jobs

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  3. Select your name/ file

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  4. Enter Code you created

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If you need assistance contact the IT Service Desk 718-990-5000 or ithelp.stjohns.edu