Your meeting recordings will automatically appear in the meeting content after the meeting has ended and the recording has been processed. If you need the recording to be available before the automatic process happens, you can manually sync the recording.

1

Go to the Meetings tab and click Completed.

2

Click the Sync recordings button.

3

Select a date range during which the recorded meeting happened. You can only select a date range up to 7 days.

4

Find the meeting with the recording that you want to sync and click Sync now. Meetings only appear in this window if they have already been processed by Webex.

5

When the recording has been synced, close the window.

You can view the recording in the meeting content on the Completed tab.

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What to do next

If you edit a recording in User Hub (sju.webex.com), you can also use the Sync recordings button to sync those changes.