St. John's University Service Desk

Article: 154238998

What is Apporto?

Apporto is a cloud-based virtual desktop service that allows students to access a remote Windows desktop from any device with a web browser. Students can connect to their external cloud drives, such as OneDrive, which can be connected to the remote desktop.

How do I access Apporto?

• To log into Apporto, visit https://stjohns.apporto.com/ and click Log In, then sign in with your St. John's username and password if prompted.

• Alternatively, visit https://signon.stjohns.edu/ and sign in with your St. John’s University email address and password, then click the Apporto application.

• After signing in, click the Launch button below “Windows Desktop." The desktop will appear in a new browser tab or window.

  You may need to disable your popup blocker if the desktop does not appear after clicking Launch.

How do I use the virtual desktop?

Apporto's virtual desktop works like any Windows 10 computer. When you log in for the first time, you will be presented with instructions that you should follow to learn about the features specific to Apporto. Other applications can be accessed as if you were working on a local Windows 10 computer.

Please see the following documentation and videos for more information on how to use Apporto's unique features:

• Apporto Help Center and User Guide

• https://www.apporto.com/help-center/getting-started-with-apporto-student-tutorial

• https://www.apporto.com/help-center/logging-in-via-canvas-student-tutorial

• https://www.apporto.com/help-center/uploading-files-student-tutorial

• https://www.apporto.com/help-center/mounting-a-cloud-drive-student-tutorial

• https://www.apporto.com/help-center/required-environment-student-tutorial

• Connecting Cloud Storage (such as One Drive) for St. John's University

Where can I store my documents?

Apporto can connect you to your OneDrive. It is strongly recommended that you set up your OneDrive connection as soon as you log in. Once the Apporto desktop loads, double-click the icon named Cloud Mounter.

A new window will open. Under Start a New Connection, select OneDrive.

Click Connect Now.

Enter your full St. John's email address (firstname.lastnameYY@my.stjohns.edu) and click Next.

You will be redirected to Signon. Please enter your St. John's email address and password and click Sign In.

Answer your multi-factor authentication prompt (MFA).

Congratulations, you are now connected to OneDrive in Apporto. When this opens, you will now be able to see all of the contents of your OneDrive folder. Continue to save your work to your OneDrive folder, which is now mapped as Network Drive O.

What software is available on the virtual desktop?

• Office 365 (including Access)

• Tableau 2022.2

• GMetrix Skills Management System

• UI Path Academic Alliance Edition

• @RISK 8

• Anaconda Navigator 2.2.2

• R 4.1.0

• RStudio 1.4.1717

Best Practices when using Apporto

• All browsers will work, but Google Chrome is recommended.

• Use a high bandwidth, low latency internet connection. 

• Save your work frequently, especially if your internet connection is unstable.