Help Guide - Frequently Asked Questions
How do I log in to Webex?
How do I download Cisco Webex Meetings Desktop App to my computer?
- Open Webex Online at Okta signon.stjohns.edu, click on Webex.
- Click on Downloads on your Webex Navigation Menu (Home)
- Look for Cisco Webex Meeting desktop app Click on Download
- Once Cisco Webex meeting downloads , click on the file and run the installer for Webex.
What are the Requirements for WebEx?
A computer such as a laptop or desktop device must have the following in order to use Webex:
Internet: You would contact your service provider for assistance with bandwidth. Your service provider may have a website where you can check your bandwidth.
Speakers: Speakers allow you to hear what is going on during the meeting. It is recommended that you use a computer headset whenever possible.
Microphone: Microphone allows others to hear you during a meeting. It is recommended that you use a computer headset whenever possible.
Webcam (Optional): A webcam allows others to see you during meetings, however, it is optional and is not necessary to host or partake in a Webex meeting
User Attendee and Participant Guide
- How to join a webex meeting, how to use a phone only to connect, how to mute, how to share a document, how to hide your camera
How do I create an attendance report from a Webex Meeting?
How do I schedule a Webex Meeting?
Basic instructions on how to schedule a Webex Meeting
How do I use virtual backgrounds?
Maintain privacy in your current surroundings by using a virtual background
How do I set my Webex to Automatically record Webex meetings?
Faculty Tips
How do I prevent unwanted guests in my Webex Meeting?
How do I remove unwanted guests from my Webex meeting?
Best Webex tips for Faculty
Breakout Sessions
Breakout Sessions in WebEx are similar to sessions conducted in a traditional tutorial, where small groups of students meet separately to brainstorm and collaborate.
You can set up breakout sessions in your WebEx virtual classroom to engage in real-time, private, group discussions.
How do I automatically create breakout sessions?
How do I create breakout sessions on demand, manually?
How do I schedule training sessions with breakout sessions?
- Add Co-Hosts to an already scheduled Meeting
- Add Co-Hosts while scheduling a Webex Meeting
- Making an attendee / participant be a co-host during a meeting that has already started
- Add Co-Hosts to a personal room
Webex Mobile
- iOS Basics
Webex Training Center
Webex Training Center
How to schedule a training session
Webex Trainings - Hands-On Labs Setup
Webex & Canvas
WebEx Canvas Integration
My audio is not working in WebEx, what can I test?
How can I start a poll in WebEx?
How do I share a WebEx recording?
For additional information on how to do something in Webex that you cannot find here, please visit: https://ithelp.stjohns.edu, and then click on Report an Incident to request help.