St. John's University Service Desk

Date and Time: Friday, 6/20/2025, 10:00pm EST – Saturday, 6/21/2025, 7:00am EST
 
 St. John’s University’s Banner system, including New UIS Experience, will be upgraded from 10 p.m. on Friday, June 20, through 7 a.m. on Saturday, June 21.This upgrade will provide important fixes and enhancements to the product as part of a major release by the vendor, Ellucian.
 
 During that time, the following services will be unavailable: 
 Banner Production Application 
 Banner Workflow 
 Banner X-tender (X-tender) 
 Argos (Reporting)—Note: This will come back online later in the afternoon on Saturday, June 21.
 New UIS Experience
 Data synchronization between Degree Works and any third-party integrations from other products to Banner will be paused. 
 
If you need assistance after the upgrade is complete, please contact the Office of Information Technology by visiting ithelp.stjohns.edu or calling 718-990-5000.